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TERMS & CONDITIONS

PRICES

All prices are in U.S. dollars and subject to change without notice. Please contact your account manager for more details.

MINIMUM ORDER

There is a minimum of $75 U.S. Dollars not including shipping. There will be a $15 fee added to any order that does not meet the minimum order requirement.

QUOTES

Quotes will be provided for any custom product upon request. MAP / ACTE III provides quotes for all custom print on demand and commissioned artwork within 24 hours from request. MAP/ACTE III provides quotes for framing within 48 hours from request. Quotes of volume quantities and/or alternative substrates may take longer than 24-48 hours and you will be notified of approximate time frame upon request of quote. MAP / ACTE III will provide crop references with quotes if applicable. Quotes are valid 90 days from date of issue.

CUSTOM COLORATION

Design time fees for color manipulations are charged by the hour. MAP / ACTE III requires a pantone reference for all color change requests or manipulations. All crops and digital manipulations must be approved by the client before MAP / ACTE III will proceed with production of the custom product. We provide a jpeg via email with the applied changes for approval by the client.

CUSTOM PRINT ON DEMAND PRODUCTS

You may order custom prints on Paper, Plexiglas, Aluminum and/or canvas.

Print on Canvas: reproduced on premium PH neutral heavyweight cotton blend 370 gsm canvas that offers the highest quality of detail and vibrant color. Un-stretched canvas prints are provided with an extra 2 inches of canvas beyond the image on each side to accommodate your own stretching or framing treatment. This extra border can be printed according to your specifications; the mirrored image, black, or a custom color pantone reference that you provide.

Digital Print on Archival Paper: The inks are independently tested to archive in excess of 60 years, fade resistance and a long lifespan. All of our papers are archival and of the utmost quality.

Print on Plexiglas ®: The image is printed directly onto the substrate assuring its longevity. Only the finest UV resistant inks are used to provide an archival rating over 100 years. The final product is finished in a protective coating which guards against scratches and boosts opacity. We also finish the product with a white wooden hanging mechanism which floats art 1 ¼” from the wall. Product can be requested with out the hanging mechanism at the time of purchase.

Print on Aluminum: The image is printed directly onto dibond aluminum. The aluminum is pre-treated with a white powder coating to ensure that all colors and mediums are presented accurately. Only the finest UV resistant inks are used to provide an archival rating over 100 years. The final product is finished in a protective coating which guards against scratches and boosts opacity. We also finish the product with a white wooden hanging mechanism which floats art 1 ¼” from the wall. Product can be requested with out the hanging mechanism at the time of purchase.

We require a 50% deposit for any custom printed or commissioned art purchase. The balance plus shipping will be applied upon dispatch of the order. In the event, that a custom print request is cancelled the deposit will be forfeited.

PRODUCTION TURNAROUND

Custom prints on any substrate will be ready for shipment within 14 business days from receipt of PO and established payment. This production time is subject to change based on our production cycle. All stocked print orders ship within 24 hours from receipt of PO and established payment. MAP / ACTE III will indicate the turnaround for all custom prints and manipulations, volume orders, art commissions or alternative substrates at the time of purchase.

RUSH FEES

Rush fees are established for any purchase order requiring a turnaround less than the above production turnaround indicated. Rush fees for custom prints on paper or canvas are $50 per print with a $500 maximum total fee. MAP / ACTE III will determine rush fees for all custom prints/manipulations, volume orders, commissions or alternative substrates at time of order. Please note that Plexiglas and Aluminum can not be expedited as we must adhere to the appropriate production time in order to maintain the integrity of our product.

USAGE

MAP / ACTE III products are for wall décor use and may not be altered including, but not limited to, transfers on canvas, fabric, wall decals, image cropping, etc. without written permission. MAP/ ACTE III prohibits any posting of MAP / ACTE III imagery on websites without prior approval or written permission as our images are protected under international copyright. Please contact your account manager for permission to post imagery online or to use our images for marketing purposes.

INVOICES

Upon shipment of your order, MAP / ACTE III emails digital copies of all invoices. Each invoice includes a tracking # for your shipment. The digital version is the only copy you will receive unless you notify us of your preference to receive a physical copy via US postal mail or fax. Please designate the appropriate recipient’s email address when registering for an account.

SHIPPING

Our normal carrier is UPS. Larger orders may be shipped by common carrier. Customers may specify carrier or freight forwarder if a carrier other than UPS is required. A handling fee of $12 will be added to the freight charge for all tubed print orders. For Plexiglas or Aluminum orders which are crated there will be a one time $25 packaging charge in addition to the freight charge regardless of the number of items. In the event your account is not on terms, estimated shipping charges, in addition to the purchased goods amount, must be prepaid by credit card before MAP / ACTE III will ship your order. MAP/ ACTE III requires notice of any damage or discrepancy with product or invoice within 3 business days of receipt of product. Any package with noticeable damage should be refused at the time of delivery. We do not ship to PO Boxes. Any shipments outside of the United States, must be prepaid in full with a credit card or wire transfer. All duties, taxes, and custom charges will be billed to the recipient. Please be advised that if you authorize delivery without a signature you will waive your right to filing a claim in the case that product suffers loss or damage.

DROP SHIPPING

If you request a drop ship to another location, third-party, other than a facility owned or operated by the "bill to" account, please make the recipient of your purchase order aware of the intended delivery. MAP / ACTE III requires notice of any damage or discrepancy with product or invoice within 3 business days of receipt of product.

PAYMENT

All orders must be prepaid via credit card, wire transfer, or check prior to the shipment of merchandise. Payment must be made in U.S. Dollars. We accept VISA, MasterCard, and American Express. We do not accept Discover at this time. Payment due dates of all approved terms holders are computed from shipment/invoice date. We require a 50% deposit for any custom printed or commissioned art purchase. The balance plus shipping will be applied upon dispatch of the order. Purchaser must pay for all costs of wire transfers of funds, and for any costs of currency conversion. We do not accept credit card charge payments for invoices due in excess of $5,000. A $50 service charge will be applied on any account for a check returned for non sufficient funds. Note: A 1% finance charge per month (10% annual maximum) will be charged on past due balances on term accounts. Shipments will be held until accounts are current. When using a credit card to pay an invoice over 30 days old, you will automatically incur the credit card fee of 2.4%.

RETURNS

The MAP / ACTE III policy warranties against manufacturer defects only. Manufacturer defects do not include damage after dispatch from our facility due to improper use of tools when opening packaging, climate, mishandling in storage and/or improper receipt and installation. MAP / ACTE III requires notice of any freight damage or discrepancy with product or invoice within 3 business days of receipt of product. Please note that if a parcel container has obvious damage to the exterior, the acceptance of the delivery should be refused, as the damaged was caused by the carrier and the carrier should be held liable for possible damage to the contents. If by chance, the product was accepted and you discover damage to the contents, you must immediately make a damage claim with the carrier (UPS). You must keep the packaging in the condition it was received. Immediately after notifying the carrier and in no event no more than 24 hours after receipt of the damaged products you must contact MAP / ACTE III customer service at 877-595-7244 to seek a prior written approval for your return. Please contact us immediately to notify us that the parcel was refused. MAP / ACTE III extends account credit on acceptable returns. MAP / ACTE III does not issue refunds. All custom prints and/or commissioned works are non-refundable nor returnable. No return of stock/inventoried artwork will be accepted as a return if artwork has been trimmed, stretched, framed or altered in any way unless, prior approval has been granted by the account manager. Shipping charges are non-refundable. Deposits are non-refundable. All qualified or approved returns must be shipped or returned to MAP / ACTE III in the same or similar packaging used by MAP/ ACTE III. Returned artwork must be shipped to our warehouse location at: Attn: MAP /ACTE III Returns 7829 Ponderosa Road,
Perrysburg, Ohio 43551. Returned artwork damaged by improper re-packaging will not be accepted. The customer is responsible for clarifying proper packaging with MAP / ACTE III prior to the return. Should you have any questions about repacking your items please contact us customerservice@mapacte3.com

Upon written approval of your return by MAP / ACTE III, you may return the damaged products to MAP / ACTE III. Upon confirmation of damage, we will issue a replacement within 21 days if the products are custom or within 24-48 hours if the items are stock merchandise. All products must be carefully packaged and shipped in the original packaging if possible. Always include the order number and the reason for the return. Please return via a trackable method as MAP / ACTE III will not be responsible for a return that gets lost or damaged. Products that are damaged during shipping must be returned as follows.

CREDITS

Account credits issued by MAP / ACTE III will be available on your account for 90 days. After 90 days, the credit will no longer be available.

NEW ACCOUNTS

All purchase orders will require pre-payment at time of order, unless terms are approved prior to shipping order. Terms will be considered if requested and may take up to four weeks upon completion of our credit application and reference verification. Terms apply to orders over $500 net and to non-custom order items. All custom product and orders require a 50% deposit upon receipt of purchase order with balances due prior to shipment dispatch.

DEPOSITS

All deposits received by MAP / ACTE III are non-refundable.

DISCLAIMER & LEGAL LIABILITIES

MAP / ACTE III is pleased that you have decided to purchase products offered by us on our website. We would like you to know that we take great pride in the quality of our products and would like for you to be satisfied with your purchase (s). Attention to design details, materials and customer service is our top priority.

With this in mind, MAP / ACTE III would like for you to be aware of your rights related to purchasing products at the MAP / ACTE III website. Accordingly we encourage you to review the following terms, conditions and disclaimers which are binding and material terms of this Agreement.

MAP/ACTE III uses reasonable efforts to include accurate and up-to-date information on this website, it makes no representations as to the accuracy, timeliness or completeness of that information. In using this website, you agree that its information and services are provided "as is, as available" without warranty, express or implied, and that you use this site at your own risk.

To the fullest extent permissible by applicable Florida State law, MAP / ACTE III disclaims all warranties, express or implied, including, but not limited to implied warranties of merchantability, fitness for a particular purpose and non-infringement. MAP/ ACTE III does not warrant that this website, its servers or emails sent from MAP / ACTE III are free of viruses or other harmful components.

MAP / ACTE III shall not be liable for any damages or costs, direct, indirect, incidental, punitive, or consequential arising out of or in any way connected with your use of any information or service accessed through this website.

You further agree that MAP / ACTE III and any other parties involved in creating, maintaining, and delivering this site's contents have no liability for direct, indirect, incidental, punitive, or consequential damages with respect to the information, services, or content contained on or otherwise accessed through this website.

MAP / ACTE III shall assume no liability for any errors, omissions, or inaccuracies in the information provided regardless of how caused. MAP / ACTE III shall assume no liability for any decisions made or actions taken or not taken by the user of the applications in reliance upon any information or data furnished hereunder.

We reserve the right to make changes to our Terms and Conditions at any time and in our sole discretion. As such, you should review those policies, terms, and conditions each time you visit the website. Your continued use of the website after we make any such changes constitutes your binding acceptance of those changes. If any of the terms or conditions are held to be invalid, void, or for any reason unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.